Bilingual Customer Service Representative

4 weeks ago


Odessa, Texas, United States Allstate Full time

National General is a leading provider of specialty personal lines insurance products, and we're seeking a highly motivated and customer-focused individual to join our team as a Sales and Customer Support Professional. This exciting opportunity provides the chance to gain industry experience and develop skills in sales, customer service, and marketing while preparing to become a Licensed Insurance Sales Agent. Our comprehensive training program will equip you with the knowledge and skills needed to succeed in this role and advance your career in the insurance industry. As a Sales and Customer Support Professional, you will assist customers, complete marketing activities, and support office operations under the guidance of an experienced Agent or Lead Sales Agent. Once licensed, you will be responsible for marketing and servicing Direct Auto products to new and existing customers, monitoring competitors, and making suggestions to improve our position in the market. This is a performance-driven environment where you'll be recognized and rewarded for your results. If you're passionate about delivering exceptional customer experiences and have a strong desire to grow your sales career, we encourage you to apply for this exciting opportunity.

Key Responsibilities:
  • Assist customers with their insurance needs and provide exceptional customer service
  • Complete marketing activities to promote Direct Auto products
  • Support office operations and assist with administrative tasks
  • Monitor competitors and make suggestions to improve our position in the market
  • Market and sell Direct Auto products to new and existing customers
Requirements:
  • High school diploma or equivalent
  • Excellent customer service and communication skills
  • Ability to work in a fast-paced environment and meet sales targets
  • Strong computer skills and working knowledge of MS Office applications
  • Ability to acquire a Property/Casualty license within 90 days of hire
Benefits:
  • Competitive hourly rate of $15-$18
  • Comprehensive training program
  • Opportunity to advance your career in the insurance industry
  • Performance-based bonuses and recognition


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