Customer Service Representative

1 week ago


Williston, Vermont, United States AAA Northern New England Full time
Position Overview:
We are seeking a dedicated individual who excels in a customer-focused sales environment.

Comprehensive training will be provided on a variety of AAA products and services, enabling you to engage with members confidently.

This training is designed to help you achieve both personal and team sales targets through effective cross-selling and upselling techniques.

There are also opportunities for advancement through skill-based pay increases, quarterly bonuses, and career development, with a significant percentage of our management team promoted from within.


Key Responsibilities:
This role involves fulfilling member requests, which may include:
  • Taking passport photos
  • Planning road trips
  • Distributing maps and travel guides
  • Performing cashiering duties
  • Providing additional services for members

Qualifications:
  • Experience in retail sales, banking, or a similar customer service/sales environment
  • Demonstrated ability to surpass assigned sales or service quality objectives
  • Willingness to work overtime, including Saturdays
  • Basic proficiency in Microsoft Office
  • Ability to travel locally as needed
  • High school diploma or GED
  • Successful completion of background checks and drug screenings

Benefits:
We offer a range of remarkable benefits, including:
  • Health coverage for medical, dental, and vision
  • 401(K) savings plan with company match and pension
  • Tuition assistance
  • Paid time off for community volunteer initiatives
  • Wellness programs
  • Employee discounts on membership, insurance, travel, entertainment, and more

About Us:
AAA Northern New England is part of the largest federation of AAA clubs in the nation, employing 14,000 individuals across 21 states and serving 17 million members. Our strength lies in our diverse workforce, which brings together various cultures, backgrounds, and talents to deliver exceptional service to our members. Embracing diversity is key to our success.

Through our committed employees, we proudly provide legendary service and valuable products that ensure our members' peace of mind.


Equal Opportunity Employer:
AAA is an Equal Opportunity Employer.

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