Customer Service Retail Associate

2 weeks ago


Williston, Vermont, United States American Automobile Association Full time
Position Overview:
We are seeking a dedicated individual who excels in a sales and service-oriented atmosphere.

Comprehensive training will be provided on a variety of AAA products and services, empowering you to engage with members confidently.

This training is designed to help you achieve both personal and team sales goals through effective cross-selling and upselling techniques.

There are also opportunities for advancement, including skill-based pay increases, quarterly bonuses, and career progression (with 90% of our management positions filled internally). This role is an exciting entry-level opportunity within our branch network, perfect for candidates who thrive in a collaborative environment while serving AAA members.


Key Responsibilities:
Fulfilling member requests such as:
- Taking passport photos
- Planning road trips
- Distributing maps and travel guides
- Performing cashier duties
- Providing additional services for members

Qualifications:
- Experience in retail sales, banking, or a similar customer service/sales setting
- Proven track record of exceeding sales or service quality targets
- Willingness to work overtime, including Saturdays
- Basic proficiency in Microsoft Office
- Ability to travel locally as needed
- High school diploma or GED
- Successful completion of background checks and drug screenings

Benefits:
  • Comprehensive health coverage including medical, dental, and vision
  • 401(K) savings plan with company match and pension
  • Tuition assistance programs
  • Paid time off for community volunteer initiatives
  • Wellness programs
  • Employee discounts on membership, insurance, travel, entertainment, and various services
Auto Club Enterprises is the largest federation of AAA clubs in the United States, employing 14,000 individuals across 21 states and serving 17 million members. Our strength lies in our diverse workforce. By uniting and supporting various cultures, backgrounds, and talents, we create a team capable of delivering exceptional, lifelong service to our members. Embracing our diversity is key to our success.

Through the commitment of our employees, we proudly provide legendary service and valuable products that ensure peace of mind for our members.

AAA is an Equal Opportunity Employer.

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