Automotive Warranty Claims Processor

5 days ago


Tampa, Florida, United States Warranty Processing Company, Inc Full time
Job Opportunity

We are seeking an experienced Automotive Warranty Claims Administrator to join our team at Warranty Processing Company, Inc.

About the Role

This position requires a minimum of 3 years of experience in processing automotive warranty claims and exceptional customer service skills.

Key Responsibilities

  • Review warranty paperwork to ensure proper documentation and verify compliance with dealer and manufacturer requirements
  • Book and close claims as required by the dealer
  • Utilize technical knowledge to verify proper documentation of repairs for warranty coverage and payment
  • Stay up-to-date on factory recalls and announcements
  • Reconcile warranty receivables, schedules, and work with dealership accounting to obtain payments
  • Maintain service and customer records as required by the dealer and manufacturer
  • Complete manufacturer certification requirements as needed
  • Maintain compliance with WPC internal policies and procedures

Requirements

  • Minimum 3 years of experience
  • Experience with CDK, Reynolds & Reynolds, Ignite, Dealertrack, Techion, UCS, ASI, Automate, and/or similar dealer management systems
  • Strong customer service and communication skills
  • Able to work well in a team environment
  • Be a persistent problem solver
  • Positive attitude

What We Offer

Warranty Processing Company, Inc. provides a positive work environment, defined work parameters, and a work-life balance, making this a fantastic place to work.

Remote Work Opportunity

This position is available as a telecommuter opportunity.



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