Automotive Claims Specialist

5 days ago

Tampa, Florida, United States Integro Professional Services, LLC Full time
Job Overview

We are seeking a highly skilled and detail-oriented Automotive Claims Specialist to join our team at Integro Professional Services, LLC. As an Automotive Claims Specialist, you will play a vital role in our company's claims administration process, specifically related to automotive extended warranty claims.

Key Responsibilities:

  • Review and evaluate automotive extended warranty claims submitted by customers, dealerships, and repair facilities.
  • Verify claim information, including coverage, eligibility, and supporting documentation.
  • Conduct thorough investigations and assessments to determine the validity of claims and contract coverage.
  • Collaborate with internal departments and external parties to gather relevant information and resolve claim-related issues.
  • Ensure compliance with company guidelines, industry regulations, and legal requirements throughout the claims administration process.
  • Accurately and efficiently process claims within established timelines.
  • Communicate claim decisions, approvals, and denials to appropriate parties promptly and professionally.
  • Provide exceptional customer service by promptly addressing inquiries, concerns, and escalations related to warranty claims.
  • Maintain accurate and organized claim records and documentation.
  • Identify trends and areas for process improvement and contribute to the development and implementation of enhanced claims-handling procedures.

Requirements:

  • Equivalent experience in Claims Administration or a related field.
  • 3+ years of recent experience in automotive claims administration or a similar role.
  • Strong understanding of automotive systems, components, and repair processes.
  • Familiarity with warranty regulations, guidelines, and best practices within the automotive industry.
  • Exceptional attention to detail and analytical skills.
  • Excellent communication and interpersonal skills.
  • Ability to handle multiple claims while maintaining accuracy and efficiency.
  • Proficiency in using claims management systems and software.
  • Strong problem-solving and decision-making abilities.
  • Ability to work independently and collaboratively in a team environment. High level of professionalism and attention to detail.
  • Pass drug screening and background check.
  • Proactive, reliable, and trustworthy.
  • Takes pride in their work and enjoys working as part of a team.
  • Protects the organization's value by keeping information confidential.
  • Self-starter, needing little or no supervision.

What We Offer:

  • Competitive compensation with bonus/incentive potential
  • Payroll processed weekly with direct deposit
  • Healthcare options including medical, vision, and dental
  • 401(k) savings and retirement plans
  • Life insurance
  • Paid time off
  • Growth opportunities

Integro Professional Services, LLC is an equal opportunity employer and a drug-free, alcohol-free, and substance-free workplace. All employment is contingent upon completing a background investigation and drug testing.

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