Security Field Supervisor-PG&E

4 weeks ago

Concord, California, United States MSCCN Full time
Job Title: Field Site Supervisor

Job Summary:

We are seeking a highly motivated and experienced Field Site Supervisor to join our team. The successful candidate will be responsible for supervising Security Professionals (SPs) in the field, ensuring site coverage at all times, and working closely with Operations Managers to coach, counsel, discipline, train, and manage relationships with SPs.

Responsibilities:
  • Perform day/night site visits to inspect and supervise SPs in the field
  • Address escalation of 'after hours' and 'cold start' calls to ensure sufficient coverage at customer sites
  • Work with Operations Managers to coach, counsel, discipline, train, and manage relationships with SPs
  • Support operations for remotely managed accounts by performing on-site supervision of Security Professionals (SPs) and ensuring site coverage at all times
  • Responsible for visiting assigned post locations on a regular basis to monitor performance, address daily operations issues, communicate policy changes or company information, adjust staffing schedules as needed, and make post inspections to ensure professional image and quality standards are being maintained
  • Conduct on-the-job training, in coordination with Post Commander, of new employees assigned to post, or when changes to post orders are made
  • Respond to call-offs that occur during the FS's shift, which may include identifying other individuals to fill-in and/or standing post until such replacements arrive
  • Identify any personnel problems occurring at posts, such as payroll issues, employee relations complaints or other concerns, and forward any such issues to Operations Manager and/or Corporate HR Director
  • May be responsible for writing a report of the situation or assisting with an investigation, as directed by Operations Manager or Corporate HR Director
  • May be responsible for administering counseling or disciplinary actions that have been initiated by Branch Manager and/or Corporate HR Director
  • Distribute information to posts as directed by Branch or Corporate office, which may include communicating such information to Security Officers at posts and/or obtaining signed acknowledgements or other documents, and returning such documents to Branch or Corporate office
  • Respond to client or site emergencies as they arise, including ensuring appropriate communication to Operations and/or Branch Manager
  • In the event of an abandoned or open post, Field Supervisor is responsible for identifying available qualified personnel to fill the post as quickly as possible, however, Field Supervisor may be required to 'stand post' on an as-needed basis for an undefined period of time, depending on business needs
Qualifications:
  • Minimum high school diploma or equivalent required
  • Minimum three (3) - five (5) years of professional-level security experience required
  • Must possess a valid CA Driver's License with at least one year of driving experience, a clean driving record (no major violations within last 24 months, no more than 1 accident in last 24 months, no more than one minor moving violation in last 24 months), a minimum level of insurance as required by Company policy, and the ability to safely operate a vehicle
  • Energetic and focused personality with a demonstrated ability to take initiative, successfully handle and prioritize multiple competing assignments and effectively manage deadlines
  • Excellent attendance and punctuality required
  • Ability to write effective and concise reports in neat, legible handwriting required
  • Professional, articulate and able to use good independent judgment and discretion required
  • Ability to successfully interact at all levels of the organization, including with clients, while functioning as a team player required
  • Experience in scheduling, operations or other functions of security industry
  • Working knowledge of Microsoft Office software
Benefits:
  • Medical, dental, vision, basic life, AD&D, and disability insurance
  • Enrollment in our company's 401(k) or Supplemental Income Plan, subject to eligibility requirements
  • Additional benefits provided

All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law.

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