Team Leader

1 week ago


Tempe Arizona, United States Massage Envy Full time
Job Title: Team LeaderCompany: Massage Envy

Overview:

As a Team Leader at Massage Envy Tempe Marketplace, you will have the opportunity to inspire and motivate a team of professionals to deliver exceptional customer experiences. Your leadership skills will be instrumental in driving business growth, improving operational efficiency, and fostering a positive work environment.

Key Responsibilities:
  • Business Development: Develop and implement strategies to increase membership sales, promote retail sales, and drive business growth.
  • Team Management: Lead, motivate, and coach a team of professionals to achieve business objectives, improve customer satisfaction, and enhance operational efficiency.
  • Customer Service: Ensure that customers receive exceptional service, resolve customer complaints, and maintain a safe and therapeutic environment.
  • Operational Management: Oversee all operational aspects, including inventory management, deposit management, and compliance with laws and regulations.
Requirements:
  • Leadership Experience: Proven leadership experience in a personal service environment, such as a spa, salon, or gym.
  • Communication Skills: Excellent communication and interpersonal skills to build relationships with employees, customers, and management.
  • Problem-Solving Skills: Ability to analyze problems, develop solutions, and implement changes to improve business performance.
  • Adaptability: Ability to adapt to changing business needs, priorities, and deadlines.
What We Offer:
  • Competitive Compensation: Competitive hourly rate and benefits package.
  • Professional Development: Opportunities for leadership training and development to enhance your skills and career growth.
  • Culture and Support: A caring and supportive work environment that values individuality, teamwork, and continuous learning.

We are committed to creating a positive and inclusive work environment that supports the growth and development of our employees. If you are a motivated and results-driven leader who is passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.


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