Pediatric Office Receptionist
1 week ago
Doctors for Kids, PLC is seeking a skilled Medical Receptionist to join our dedicated team. The ideal candidate will possess a minimum of two years of experience in a reception role within a pediatric or family medical setting.
KEY RESPONSIBILITIES:
The following duties are essential to the role, with additional tasks assigned as necessary:
- Organizes and maintains medical records, reports, and correspondence.
- Handles incoming calls, assesses the purpose of the calls, and directs them to the appropriate staff or department.
- Manages voice mail messages and ensures they reach the correct personnel.
- Delivers messages or transfers calls to voice mail when the intended recipient is unavailable, utilizing the EMR system for effective communication.
- Provides information about the organization, including directions and general inquiries.
- Coordinates appointment scheduling and updates in the eThomas system, reminding patients of outstanding balances prior to their visits.
- Welcomes and guides patients, visitors, and sales representatives.
- Assists new patients in completing medical history and information forms.
- Verifies patients' insurance eligibility with respective insurance providers.
- Prepares and issues bills for outstanding balances, collecting payments prior to patient consultations.
- Processes payments for services rendered and inputs them into the billing system.
- Completes and submits insurance referral forms to relevant insurance companies.
- Receives, organizes, and distributes mail, as well as maintains and routes publications.
- Manages fax machines, assists users, sends faxes, and organizes incoming faxes.
- Scans faxes into patient records within the EMR for provider review.
- Orders and maintains office supplies in collaboration with the Practice Administrator or Business Manager.
- Creates and prints necessary documents such as fax cover sheets, memos, and reports.
- Performs various clerical tasks as required, including scanning, filing, photocopying, and collating.
Our practice offers a competitive salary and comprehensive benefits package.
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