Pediatric Office Receptionist

1 week ago


Rochester Hills, Michigan, United States Doctors for Kids, PLC Full time
Job Overview

Doctors for Kids, PLC is seeking a skilled Medical Receptionist to join our dedicated team. The ideal candidate will possess a minimum of two years of experience in a reception role within a pediatric or family medical setting.

KEY RESPONSIBILITIES:

The following duties are essential to the role, with additional tasks assigned as necessary:

  • Organizes and maintains medical records, reports, and correspondence.
  • Handles incoming calls, assesses the purpose of the calls, and directs them to the appropriate staff or department.
  • Manages voice mail messages and ensures they reach the correct personnel.
  • Delivers messages or transfers calls to voice mail when the intended recipient is unavailable, utilizing the EMR system for effective communication.
  • Provides information about the organization, including directions and general inquiries.
  • Coordinates appointment scheduling and updates in the eThomas system, reminding patients of outstanding balances prior to their visits.
  • Welcomes and guides patients, visitors, and sales representatives.
  • Assists new patients in completing medical history and information forms.
  • Verifies patients' insurance eligibility with respective insurance providers.
  • Prepares and issues bills for outstanding balances, collecting payments prior to patient consultations.
  • Processes payments for services rendered and inputs them into the billing system.
  • Completes and submits insurance referral forms to relevant insurance companies.
  • Receives, organizes, and distributes mail, as well as maintains and routes publications.
  • Manages fax machines, assists users, sends faxes, and organizes incoming faxes.
  • Scans faxes into patient records within the EMR for provider review.
  • Orders and maintains office supplies in collaboration with the Practice Administrator or Business Manager.
  • Creates and prints necessary documents such as fax cover sheets, memos, and reports.
  • Performs various clerical tasks as required, including scanning, filing, photocopying, and collating.

Our practice offers a competitive salary and comprehensive benefits package.



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