Customer Service Representative

3 hours ago


Elizabeth, New Jersey, United States Allied Beverage Group Full time
Customer Service Representative

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving issues, and ensuring their complete satisfaction.

Responsibilities:
  • Respond to customer inquiries and resolve issues in a timely and professional manner.
  • Provide product information and resolve any concerns or problems our customers may face.
  • Collaborate with internal teams to implement new ideas, projects, and technology to improve customer experience.
  • Develop and maintain a deep understanding of our company's products and services.
  • Work effectively in a fast-paced, high-volume environment with multiple cross-functional departments.
Requirements:
  • High school diploma or associate degree preferred.
  • 3-5 years of customer service, supervisory, or sales experience.
  • Experience in an automated service center with a fast-paced, high-volume environment.
  • Proficient in Microsoft Office Suite and adaptable to mainframe applications and pricing calculations.
  • Excellent writing, listening, organizational, and people skills.
What We Offer:
  • Competitive pay commensurate with experience.
  • Quality benefits, including medical, dental, vision, 401K plan, life insurance, and more.
  • Opportunities for professional development and career advancement.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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