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Customer Service Representative

2 months ago

Elizabeth, New Jersey, United States Emerald Technologies Full time
Job Description

At Emerald Technologies, we are seeking a dedicated and enthusiastic Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer support to our clients through telephone interactions.

Key Responsibilities:

  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Process customer applications and provide information on our services
  • Communicate with internal departments to ensure seamless customer experience
  • Work collaboratively with colleagues to achieve team goals and objectives

Requirements:

  • Native-level German language skills
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing priorities
  • High school diploma or equivalent

What We Offer:

  • A competitive salary of 13.80 euros per hour
  • Flexible working hours from Monday to Sunday between 6:15 am and 12:00 am
  • An 8-week paid training program
  • A pleasant and dynamic work environment

About Emerald Technologies:

We are a leading provider of financial services, committed to delivering exceptional customer experiences. Our team is passionate about making a difference in the lives of our clients, and we are seeking like-minded individuals to join us on this journey.