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Sales Leadership Specialist

2 months ago

Sonoma, California, United States Williams-Sonoma, Inc. Full time

We are excited to share an opportunity for a dynamic individual to lead sales initiatives within our organization. If you believe you possess the qualities we seek, we encourage you to consider this role.

About the Team

Our primary goal is to improve the quality of life for our customers in their homes. We prioritize the customer experience in all our endeavors, guided by our core values: a People First culture, commitment to quality, shareholder value, integrity, and corporate responsibility.

Role Overview: Lead Sales (Key Holder)

In this position, you will motivate customers to express their individuality through their living spaces. You will embody our brand, facilitating product discovery that aligns with their entertaining needs. Your efforts will drive sales by fostering connections and cultivating lasting customer relationships.

Key Responsibilities

  1. Craft memorable experiences for customers by sharing insights on home enhancement.
  2. Support management through daily operational tasks, including opening and closing procedures, register management, and back-office functions.
  3. Oversee store performance to ensure financial targets are met and that associates deliver exceptional service.
  4. Maintain visual merchandising, cleanliness, safety, and operational standards during your shifts.
  5. Act as a Sales Captain, exemplifying best practices in sales and customer service, prioritizing the customer experience.
  6. Foster an inclusive environment where all associates are treated with fairness and respect, in line with our People First Philosophy.

Qualifications

  1. Strong communication, organizational, and leadership capabilities.
  2. Demonstrated ability to inspire and influence others through personal conduct.
  3. 1-3 years of experience in retail sales, with a preference for supervisory experience.
  4. 1-2 years of background in home design, visual merchandising, or stockroom operations preferred (experience in specialty retail is a plus).

Physical Requirements

  1. Ability to remain active on the sales floor for extended periods.
  2. Capability to lift and move medium to large items, up to 75 lbs., using appropriate equipment and safety protocols.
  3. Full-time associates should have flexible availability to accommodate business needs.
  4. Part-Time Flex associates must be available for a minimum of two shifts on weekends and two during the week, with greater availability preferred for those scheduled for 20 hours or more weekly.

Diversity, Equity & Inclusion Commitment

We are dedicated to fostering a culture that values diversity, equity, and inclusion, which we believe drives innovation and enhances team performance. We strive to create a workplace where all individuals can bring their authentic selves, where advancement is based on merit, and where diverse perspectives are appreciated.

Benefits Overview

This position offers a competitive compensation package, which includes pay and benefits. Compensation is determined by various factors such as education, experience, certifications, and geographic location. The expected pay range for this role is $20.00 per hour.

Depending on your role and location, you may be eligible for:

  1. A generous discount on all Williams-Sonoma, Inc. brands.
  2. A 401(k) plan and investment opportunities.
  3. A wellness program that supports physical, financial, and emotional well-being.
  4. Paid time off and holidays (for full-time employees).
  5. Health benefits, including dental and vision insurance, with same-sex domestic partner benefits (for full-time employees).

Opportunities for Growth

  1. Personal development plans and career path discussions.
  2. Annual performance evaluations.
  3. Cross-brand and cross-functional career opportunities.
  4. Online learning resources through brand-specific platforms and WSI University.
  5. Leadership development programs.

Williams-Sonoma, Inc. is an Equal Opportunity Employer.

We will consider qualified applicants with criminal histories in accordance with applicable laws.