Retail Sales Specialist

2 weeks ago


Sonoma, California, United States West Elm Full time

Position Overview
As a Retail Sales Specialist, you will play a crucial role in delivering an exceptional shopping experience to our customers. Your primary responsibility will be to provide outstanding customer service while utilizing effective sales techniques and sharing in-depth product knowledge in a dynamic retail environment.

Key Responsibilities
- Engage with customers to understand their needs and preferences.
- Assist customers in making informed purchasing decisions by providing detailed product information.
- Maintain a well-organized sales floor and ensure merchandise is properly displayed.
- Process transactions efficiently at the cash wrap, ensuring a seamless checkout experience.

Additional Duties
- Support inventory management by receiving shipments and maintaining accurate stock records.
- Collaborate with the sales team to replenish the sales floor during peak times.
- Foster ongoing customer engagement to encourage repeat visits and brand loyalty.

Qualifications
The ideal candidate will possess strong interpersonal skills, a passion for home decor, and the ability to thrive in a fast-paced retail setting. Attention to detail and a commitment to delivering world-class service are essential for success in this role.



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