Assistant General Manager

6 days ago


Haverhill, Massachusetts, United States Naman Hotels Full time
About the Role

Naman Hotels, a leading owner and developer of hotels throughout the Carolinas, is seeking an experienced professional to fill the position of Assistant General Manager at our Staybridge Suites North Charleston SC location.

Key Responsibilities
  • Assist the General Manager in developing a Service Culture that exceeds guest expectations
  • Motivate, coach, counsel, and discipline team members according to Naman standards
  • Attend and/or conduct all training/meetings as required by management
  • Inspect rooms and public areas daily to ensure exceptional quality and cleanliness
  • Manage and train the Guest Services department to provide exceptional guest experiences
  • Manage Guest Relations to ensure prompt resolution of guest concerns
  • Assist the Sales team in generating revenue through effective sales strategies
  • Perform other duties as requested by management, including strong organizational and computer skills
  • Must be outgoing, a proven self-starter, and able to work weekends and holidays
  • Ability to implement all strategies set forth by brand and corporate team
  • Deliver communication between corporate office and team members, and facilitate tools for development and empowerment for our valued team members
Requirements
  • Strong leadership and management skills
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Strong organizational and computer skills
  • Must be able to work weekends and holidays


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