Practice Assistant, Multispecialty

7 days ago


Haverhill, Massachusetts, United States Mass General Brigham Community Physicians Full time
About the Role

We are seeking a highly skilled and dedicated Practice Assistant to join our team at Mass General Brigham Community Physicians. As a Practice Assistant, you will play a vital role in the operations of our community-based physician practices, providing administrative support and ensuring that our team delivers exceptional patient care.

Responsibilities
  • Schedule appointments and obtain Prior Authorizations from insurances as needed
  • Check-in patients, answer their questions, and assist with pre-visit paperwork/forms
  • Schedule follow-up appointments, tests, and/or procedures during check-out
  • Field incoming telephone calls and triage appropriately
  • Monitor patient flow and waiting room activity
  • Provide general support to practice leadership, clinicians, and peers
Qualifications

We are looking for well-rounded customer service professionals who can multi-task, prioritize, and thrive in a high-volume ambulatory clinic setting. Whether you are an entry-level candidate or a proven healthcare professional, this role offers the opportunity to learn and grow with our team.

Education: High school diploma or GED required

Experience: Experience working in customer service required, preferably in a community-based medical practice

Skills: Bilingual (Spanish/English) a plus

About Us

Mass General Brigham Community Physicians is a leading healthcare organization dedicated to providing exceptional patient care and service. We are committed to meeting the unique needs of our patients and communities, and we are seeking like-minded professionals to join our team.

We offer a competitive benefits package, opportunities for professional growth and development, and a collaborative work environment that values diversity, equity, and inclusion.



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