Regional Recruiter/Compliance Specialist

4 days ago

Wilmington, North Carolina, United States Well Care Home Care Inc Full time
Job Title: Regional Recruiter/ComplianceJob Summary

Well Care Home Care Inc is seeking a highly skilled Regional Recruiter/Compliance to oversee the recruitment and compliance functions for our Ashe County to Guilford County region. This role will be hybrid – in office and remote, with travel between branches (2) located in Ashe County and Guilford County regularly expected.

Key Responsibilities
  • Develop and implement agency-wide employee recruitment and retention strategy and initiatives to support branches with programmatic development and overall regional growth goals.
  • Participate in community recruitment activities and organize events to promote current employment opportunities.
  • Maintain strong customer service to ensure the highest possible recruitment conversion rates.
  • Generate and utilize all local and company recruitment marketing material to meet operational initiatives.
  • Monitor all electronic recruitment sites daily and follow up with all inquiries and applicants within one business day of initial outreach.
  • Facilitate application process and provide all potential hires with necessary documents for onboarding.
  • Schedule and host orientation activities.
  • Manage recruitment volume and hiring conversion processes.
  • Responsible for maintaining field personnel compliance with State and Local regulations as well as contractual and programmatic requirements.
  • Work closely with department managers and branch leaders to develop and implement compliance policies and activities throughout all branches.
  • Review regulatory websites for policy updates related to compliance, training, and statutory benefits.
  • Ensure that all electronic and hard copy personnel documents and files are maintained and compliant with State, Federal, HIPAA, and Joint Commission standards and regulations.
  • Develop QI audit process and conduct quarterly reviews of branch compliance processes to ensure adherence to the organization's policies and procedures and all regulatory bodies.
  • Participate in Corporate quarterly QI meetings and provide reports on branch compliance, recruitment, and retention data.
  • Provides in-service educational materials and assists in the development and revision of enhanced quality and compliance training contents.
  • Schedule, conduct, and document annual training for all field employees as per State regulations, contractual requirements, and company quality assurance initiatives.
  • In conjunction with branch leaders, provide annual performance evaluations and constructive feedback for respective department employees and field employees.
  • In collaboration with branch leaders, counsel field personnel and prepare disciplinary warning reports with supportive documentation on agency policy violations.
  • Responsible for providing timely completion of wage and employee verifications.
  • Conduct weekly exclusion checks to ensure that all employees and others with whom the company does business with are not on the Federal and State exclusion lists, as applicable.
  • Conduct ongoing employment background checks and monitoring through state specific registry systems.
  • Assist in the management of the agency's chart retention and destruction process.
  • Provide inventory updates to ensure the office maximizes promotional items budget.
  • Adhere to all applicable Federal, State, and local regulations, as well as contract requirement, HIPAA, and Joint Commission standards.
  • All other duties as assigned.
Requirements
  • High School Diploma (or equivalent). Some college preferred.
  • Minimum of one (1) year of recruiting experience, home care field preferred.
  • Effective communication skills.
  • Strong organizational and interpersonal skills.
  • A specific understanding of geographical requirement of each branch office is preferred.
  • Experience working with Microsoft Office suite.
  • High-energy and passion.
  • Demonstrated ability to meet quotas.

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