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Patient Services Coordinator

4 weeks ago

Renton, Washington, United States Balance Health Full time
Job Title: Patient Services Representative

Washington Integrative Foot & Ankle is dedicated to providing exceptional patient care and service. We are seeking a highly skilled and organized Patient Services Representative to join our team.

Key Responsibilities:
  • Answer a high volume of calls and schedule appointments with a high degree of accuracy
  • Communicate clearly and effectively with patients and staff
  • Confirm and update patient contact information
  • Make follow-up calls for messages left
  • Document appointment visit status
  • Deliver excellent customer service
Requirements:
  • Strong computer skills and basic keyboarding skills
  • Ability to navigate patient records systems
  • Ability to analyze situations, prioritize, and develop solutions
  • Excellent customer service and communication skills
  • Knowledge of medical practice terminology
Benefits:
  • Medical, dental, and vision plans
  • HSA with employer contribution
  • FSA
  • Generous PTO program
  • 401k with 4% match
  • Employee assistance program
  • Life and AD&D insurance
  • Short-term and long-term disability
  • Pet insurance

Washington Integrative Foot & Ankle is an affirmative action employer and is committed to an equal opportunity workplace. If you have a disability or special need that requires accommodation, please let us know.