Patient Care Coordinator

1 day ago


Portland, Maine, United States New England Cancer Specialists Full time
Job Summary

New England Cancer Specialists is seeking a Per-Diem Patient Care Coordinator to join our team in Scarborough. As a key member of our staff, you will be responsible for scheduling and coordinating appointments and procedures for our patients, ensuring seamless communication and exceptional customer service.

Key Responsibilities
  • Schedule appointments for patients, ensuring timely and accurate coordination of internal and external appointments and procedures.
  • Manage and resolve appointment conflicts proactively, maintaining a high level of professionalism and attention to detail.
  • Complete all non-clinical orders within patient charts, ensuring accuracy and timely completion.
  • Communicate clearly and professionally with patients and staff, providing detailed instructions for upcoming appointments and procedures.
  • Collaborate with provider lead teams to ensure best possible care for every patient, actively participating in weekly team meetings.
  • Maintain provider calendars, ensuring all changes are reflected in EMR clinic schedules.
  • Assist in training new staff and provide administrative support during peak times, vacations, and illnesses.
Requirements
  • High school diploma or GED required; Medical Assistant or Medical Secretary Certification preferred.
  • Minimum one year prior clerical and/or Medical Secretary experience in a healthcare field, oncology experience preferred.
What We Offer

New England Cancer Specialists offers competitive pay and benefits, including medical, prescription, dental, vision, and life insurance, as well as short-term and long-term disability insurances. We also offer tuition reimbursement, paid time off, and 10 company-paid holidays, along with employee discounts.



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