Clinical Care Coordinator

1 day ago


Portland, Maine, United States Northern Light Health Full time
Job Summary

We are seeking a highly skilled Clinical Care Coordinator to join our team at Northern Light Health. The successful candidate will be responsible for designing, implementing, and participating in care coordination practices that seek to improve patient outcomes and decrease costs.

Key Responsibilities
  • Coordinate and guide the patient navigation process for patients and their families with a cardiac diagnosis or other complex surgical/medical events.
  • Collaborate with an interdisciplinary team to ensure high-quality care across all delivery sites and serve as a single point of contact for patients, caregivers, referring physicians, and the community.
  • Work closely with physicians to develop data processes/analysis to track patient progress and outcomes.
  • Update and maintain American College of Cardiology databases and participate in and comply with all patient safety initiatives and regulations associated with the position.
  • Conduct all job responsibilities according to the Mission and Values of the Hospital.
Requirements
  • Collaborate with physicians and ancillary staff, other services, patients, and patient's family to create patient-centered care coordination, manage symptoms, and evaluate patient outcomes.
  • Meet with patients and patients' family with a new diagnosis of cardiovascular disease or other complex surgical/medical diagnosis to provide anticipatory guidance, education, psychosocial support, answer questions, and facilitate appointment scheduling and access to resources during the treatment-planning phase.
  • Serve as a single point of contact for patients, patients' family, referring physicians, and other members of the integrated, multidisciplinary healthcare team who have questions about the plan of care, need guidance with care coordination, and access to additional clinical and/or supportive resources.
  • Responsible for the coordination and delivery of clinical nursing care and services according to current policy and standards of care.
  • Collaborate with the clinical and multidisciplinary team to support the navigation process regarding the care of highly complex patients to assure continuity during care path transitions.
What We Offer

At Northern Light Health, we are committed to providing a work environment where people hold themselves and others accountable for processes, results, and behaviors. We foster a culture of diversity, inclusion, empowerment, and cooperation. If you are a motivated and compassionate individual who is passionate about delivering high-quality patient care, we encourage you to apply for this exciting opportunity.



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