Restaurant General Manager
6 days ago
About the Role:
The Executive Director of Food and Beverage Operations will be responsible for overseeing the operational functions within the department and for all aspects of the management of the assigned restaurant. This individual will provide direction and leadership for the Assistant General Manager, Assistant Manager, and the Restaurant Service team consistent with the MGM brand.
Key Responsibilities:
- Lead the team to achieve operational and financial goals of the venue
- Drive covers and optimize reservation channels
- Monitor the performance, scheduling, and training of the staff
- Execute initiatives as implemented by property F&B leadership
- Maintain facilities in accordance with MGM Resorts service standards
- Ensure high customer satisfaction and an exceptional guest experience
Day-to-Day Operations:
- Owns, leads, and oversees daily restaurant operations, labor productivity, scheduling, inventory control, guest service standards, and execution and development of marketing strategies to produce both short-term and long-term profitability
- Responsible for execution of policies, operating procedures, pricing initiatives, training programs, directives, menus, rules, and regulations for the restaurant staff
- Manages Human Resources responsibilities for Restaurant to include creating a work environment that promotes teamwork, performance feedback, recognition, mutual respect, and employee satisfaction
- Interacts with guests frequently to ensure satisfaction and enjoyment of dining experience
- Maintains excellent knowledge of venue's food and beverage products, menu items, and equipment used to perform duties
Requirements:
- Takes pride in their work
- Looks forward to working with a team to provide positive experiences
- Describes themselves as detail-oriented
- Enjoys helping others and likes to make a good impression
- Can handle multiple tasks at one time
- Working knowledge of inventory management
- Able to effectively communicate in English, in both written and verbal forms
- Able to lead and mentor a team
- Ability to work under pressure, multi-task, and work well in a fast-paced, team-oriented environment
- Basic knowledge of computer software to include Outlook, MS Word, Excel, and PowerPoint as well as office equipment
- Excellent organizational skills to function effectively under time constraints and within established deadlines
- Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts
Perks and Benefits:
- Wellness incentive programs to help you stay healthy physically and mentally
- Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more
- Free meals in our employee dining room
- Free parking on and off shift
- Healthcare, financial, and time off benefits
- Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community
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