Sales and Customer Support Director

3 weeks ago


Wallingford, Connecticut, United States Times Microwave Systems Full time
Overview

Times Microwave Systems seeks an experienced professional to supervise a team of customer account representatives. This role involves leading a team, improving processes, creating metrics, and managing expectations between customers and the company.

The successful candidate will have a strong background in customer service, excellent communication skills, and the ability to drive change. A minimum of 8 years' experience in inside sales &/or customer service with supervisory responsibility is required, as well as proficiency with ERP systems, Excel, CRM, and data analytics.

An estimated salary range of $95,000-$120,000 per year is offered, based on location and experience.

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