Collision Center Production Manager

7 days ago


State College, Pennsylvania, United States Stocker Chevrolet, Inc. Full time
Job Summary

Stocker Chevrolet, Inc. is seeking a highly skilled and experienced Production Manager to lead our Collision Center team. As a key member of our team, you will be responsible for overseeing the daily operations of the collision repair department, ensuring high-quality results, and maintaining excellent customer satisfaction.

Key Responsibilities
  • Scheduling and Workflow Management: Plan and coordinate daily collision repair schedules to optimize workflow efficiency, assign tasks, and supervise the parts department to ensure timely completion of repairs.
  • Quality Control and Assurance: Maintain the highest standards of production quality among body and paint technicians, ensuring that all work meets the organization's quality expectations.
  • Interdepartmental Coordination: Collaborate closely with internal departments, including the Parts team, to maintain a smooth flow of work in the shop and minimize delays.
  • Problem-Solving and Conflict Resolution: Identify and promptly address quality issues and repair delays to maintain customer satisfaction and resolve conflicts in a professional manner.
  • Leadership and Team Motivation: Motivate and inspire the administrative and production teams to excel in customer satisfaction, sales, and overall performance.
Requirements
  • Minimum of two (2) years' experience in the collision repair industry.
  • Excellent organizational and leadership skills.
  • Proficiency in CCC Collision Repair Software.
  • Proven management experience.
  • Estimator experience.
  • Familiarity with auto collision repair processes and industry standards.
  • Commitment to observing all Federal, State, Local, and Company safety rules and regulations.


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