Senior User Experience Designer

3 hours ago

Richmond, Virginia, United States Vaultes Full time
Job Title: Senior User Experience Designer

Vaultes is a forward-thinking cybersecurity and digital services company that solves complex problems within the Federal government. We're seeking a highly skilled Senior User Experience Designer to join our dynamic tech team.

Job Summary:

The Senior User Experience Designer will work collaboratively with team members and key stakeholders to engage in various aspects of high-quality website design for our clients. The main purpose of this role is to help improve the usability and experience of a federal website to drive higher adoption and increased engagement.

Responsibilities:
  • Carry out a wide variety of research, design, and prototyping tasks.
  • Understand product goals and user needs.
  • Conduct concept and usability testing and gather feedback.
  • Create personas based on user research and collected data.
  • Define an interaction model and evaluate its success.
  • Develop wireframes and prototypes around customer needs.
  • Prepare and present rough drafts to internal teams and key stakeholders.
  • Identify and troubleshoot usability issues.
  • Create mockups and prototypes.
  • Share progress and interact with team using a version control system.
  • Collaborate in an agile environment with multi-disciplinary teams including strategy, research, content, visual, and development.
  • Facilitate ideation through sketching and collaborative activities, such as design sprints and other participatory design activities.
  • Create storyboards and step-by-step flows of varying resolution to communicate a person's experience through a system.
  • Conduct evaluative user research (for example, user testing of prototypes or existing products, heuristic analyses, and interviews).
  • Work integrally with developers to shepherd designs through the development process.
  • Promote the importance of human-centered design practice throughout the organization and with clients.
  • Implement, maintain, and expand upon project plans with emphasis on high degree of quality in conjunction product managers and development managers.
  • Mentor and develop team members in alignment with our brand and overall direction.
  • Keep abreast of industry trends and tools and communicate findings out to the team and Vaultes.
  • Help build a culture of continuous improvement across all levels of design — strategic, structural, and surface — where designers (including yourself) feel challenged with meaningful work and see a clear path for growth.
  • Other responsibilities as assigned.
Qualifications:
  • 7+ years of experience in UX, product design, or commensurate work experience.
  • Agile mindset.
  • Extensive prototyping experience.
  • Excellent communication skills.
  • Evidence and context-based design experience.
  • Bachelor's degree in related field.
  • Must have a portfolio of experience that demonstrates previous work.
  • Must possess a Secret Clearance.
  • Vaultes does not currently provide visa sponsorship.
Perks and Benefits:
  • Paid time off.
  • Paid holidays.
  • Work-from-home opportunities.
  • 401k with matching incentive.
  • Medical/dental/vision benefits.
  • Company provided life insurance.
  • Company provided short-term disability.
  • Professional development opportunities.

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