Customer Service Ambassador

3 weeks ago


Bishop, California, United States Wayfinder Bishop Full time

Welcome to Wayfinder Bishop, a charming inn nestled in the picturesque town of Bishop, CA. We are seeking an exceptional Front Desk Agent to join our team.

As a Front Desk Agent at Wayfinder Bishop, you will be responsible for providing warm and welcoming experiences to our guests. Your primary role will be to register guests, manage room assignments, and handle all guest-related inquiries with efficiency and professionalism.

Key Responsibilities:

  • Greet guests warmly and efficiently, ensuring their stay is comfortable and enjoyable.
  • Manage room assignments, making sure each guest is accommodated in a suitable room.
  • Handle guest inquiries, resolving any issues promptly and professionally.
  • Process payments, handle cash, and balance the house bank accurately.
  • Maintain high levels of customer satisfaction, responding to complaints and concerns in a constructive manner.

Requirements:

  • No prior experience required; however, prior hospitality experience is preferred.
  • High school diploma or equivalent is required.
  • Ability to work varied schedules, including evenings and weekends.
  • Excellent communication and interpersonal skills.
  • Basic math skills and ability to use a calculator accurately.

We offer a competitive salary of approximately $35,000 per year, depending on experience. Additionally, you will enjoy benefits such as comprehensive health insurance, retirement plans, and paid time off.

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity. As a member of our team, you will have the chance to grow and develop your skills in a supportive and inclusive work environment.



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