Patient Service Representative
2 days ago
Job Summary:
We are seeking a highly skilled and detail-oriented Patient Service Specialist to join our team at Select Physical Therapy. As a Patient Service Specialist, you will play a critical role in providing exceptional patient experiences, managing patient flow, and ensuring seamless communication between patients, providers, and staff.
Key Responsibilities:
- Greet patients and families, register new patients, and provide information about their visit
- Schedule patient appointments and manage patient flow
- Communicate with patients, providers, and staff to ensure accurate and timely information exchange
- Collect co-pays, manage payer approvals, and conduct insurance authorizations and verifications
- Provide patients with information about their next appointment and respond to requests for information
Requirements:
- High School Diploma or equivalent required
- 1 year of front desk experience or medical office experience preferred
- Insurance verification experience a plus
Physical Requirements:
- Ability to walk, stand, bend, and reach consistently throughout a work day/shift
- Ability to lift up to 25lbs, safely, from ground to waist using proper body mechanics
- Ability to carry office supplies up to 10lbs
- Visual acuity (near and distant) sufficient to maintain accurate records, recognize people, and understand written direction
- Ability to speak and hear sufficiently to understand and give directions
About Select Physical Therapy:
Select Physical Therapy is a leading provider of physical therapy services, dedicated to delivering exceptional patient experiences in a welcoming, positive, and helpful environment. We are committed to having a workforce that reflects diversity at all levels and is an equal opportunity employer.
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