Patient Service Representative

2 days ago


Brazil Indiana, United States Select Physical Therapy Full time

Job Summary:

We are seeking a highly skilled and detail-oriented Patient Service Specialist to join our team at Select Physical Therapy. As a Patient Service Specialist, you will play a critical role in providing exceptional patient experiences, managing patient flow, and ensuring seamless communication between patients, providers, and staff.

Key Responsibilities:

  • Greet patients and families, register new patients, and provide information about their visit
  • Schedule patient appointments and manage patient flow
  • Communicate with patients, providers, and staff to ensure accurate and timely information exchange
  • Collect co-pays, manage payer approvals, and conduct insurance authorizations and verifications
  • Provide patients with information about their next appointment and respond to requests for information

Requirements:

  • High School Diploma or equivalent required
  • 1 year of front desk experience or medical office experience preferred
  • Insurance verification experience a plus

Physical Requirements:

  • Ability to walk, stand, bend, and reach consistently throughout a work day/shift
  • Ability to lift up to 25lbs, safely, from ground to waist using proper body mechanics
  • Ability to carry office supplies up to 10lbs
  • Visual acuity (near and distant) sufficient to maintain accurate records, recognize people, and understand written direction
  • Ability to speak and hear sufficiently to understand and give directions

About Select Physical Therapy:

Select Physical Therapy is a leading provider of physical therapy services, dedicated to delivering exceptional patient experiences in a welcoming, positive, and helpful environment. We are committed to having a workforce that reflects diversity at all levels and is an equal opportunity employer.



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