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Patient Service Representative

2 months ago

South Bend Indiana, United States The South Bend Clinic Full time
About the Role

The South Bend Clinic is seeking a highly motivated and compassionate Patient Service Representative to join our Family Medicine Calls team. As a key member of our team, you will play a vital role in providing exceptional patient care and support.

Key Responsibilities
  • Respond to patient calls and inquiries in a timely and professional manner
  • Provide accurate and empathetic information to patients regarding their medical care and treatment options
  • Collaborate with healthcare providers to ensure seamless communication and coordination of patient care
  • Maintain accurate and up-to-date patient records and documentation
  • Participate in ongoing quality improvement initiatives to enhance patient satisfaction and outcomes
What We Offer
  • A dynamic and supportive work environment with opportunities for growth and development
  • A comprehensive benefits package, including medical, dental, and vision coverage
  • A generous tuition reimbursement program and paid time off
  • A culture committed to diversity, equity, and inclusion, and social impact
  • A wellness program that includes access to Noom and Calm apps
  • A 401(k) match and profit-sharing program