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Customer Service Liaison

2 months ago

Sanford, Florida, United States City of Sanford FL Full time
Job Summary

We are seeking a highly skilled Customer Service Representative to join our team at the City of Sanford FL. As a key member of our Public Works department, you will play a vital role in providing exceptional customer service support for utility and public works services.

Key Responsibilities
  • Provide customer service support for utility and public works services
  • Promote efficient and organized operation of departmental activities
  • Collaborate with internal stakeholders to resolve customer inquiries and issues
  • Develop and maintain knowledge of utility and public works services and policies
  • Communicate effectively with customers to understand their needs and provide solutions
Requirements
  • High school diploma or equivalent required
  • 1-2 years of customer service experience in a public works or utility setting
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks

Why Work for Us?

The City of Sanford FL offers a dynamic and supportive work environment, competitive salary and benefits package, and opportunities for professional growth and development.