Reception Operations Specialist
1 week ago
We are seeking dedicated reception operations specialists to enhance our client experience at LiorPaloma LLC.
Key Responsibilities:
- Managing incoming calls and scheduling appointments for clients
- Contacting clients via phone or text to confirm their appointments
- Processing transactions related to client services
- Welcoming clients with a warm and friendly demeanor
- Maintaining a clean and professional front area of the salon
- Promoting and selling relevant retail products to departing customers
- Assessing and supporting students throughout the Service Cycle
- Rebooking clients to enhance retention rates
- Collaborating with the Salon Manager to develop marketing initiatives
Required Qualifications:
- Excellent interpersonal skills with the ability to communicate professionally with clients, colleagues, and management
- Strong time management abilities, demonstrating sound judgment and multitasking capabilities
- Proficient in technology, including point-of-sale systems, Microsoft Office Suite, and scheduling applications
At LiorPaloma LLC, we embrace the core values of exceptional client care, teamwork, and environmental responsibility. Our commitment to outstanding service is fundamental to our mission, driving us to consistently elevate the standards of excellence in client interactions.
With a focus on sustainability and community wellness, LiorPaloma LLC represents a fusion of luxury and eco-conscious beauty. Our skilled team is dedicated to providing a remarkable salon and spa experience, ensuring that each visit enhances our clients' lives and promotes their well-being.
We are dedicated to not only meeting but exceeding client expectations, setting a high standard for service excellence and environmental stewardship in the beauty industry.
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