Reception Support Specialist

2 weeks ago


Oklahoma City, Oklahoma, United States Epworth Villa Full time
Reception Office Support

We are seeking a Reception Office Support Specialist at Epworth Villa.

Position Overview:

Working Hours: 8 AM - 4:30 PM

Compensation: $16 per hour, comprehensive benefits included

Role Objective: The Reception Office Support Specialist will manage the front desk area, deliver outstanding customer service to residents, guests, and colleagues, and perform a variety of tasks throughout the day.

Key Responsibilities:

  • Operate a multi-line telephone system
  • Oversee two-way radio communications
  • Monitor emergency response systems
  • Assist with resident transitions and move-ins
  • Maintain updated phone and birthday lists
  • Receive and distribute packages
  • Support guest room booking
  • Provide assistance to visitors and residents
  • Manage petty cash transactions
  • Help residents with copying and faxing tasks
  • Participate in staff meetings
  • Prepare notices for residents
  • Perform additional tasks as required

Required Skills and Qualifications:

  • Proficient in computer usage and various software applications
  • Experience with telephone systems
  • Strong communication abilities
  • Capability to manage multiple tasks effectively
  • Empathetic and patient attitude
  • Excellent customer service skills

Education and Experience Requirements:

  • One-year certificate or equivalent experience
  • Experience in social services is advantageous

Physical Requirements:

The employee may occasionally lift and/or move items weighing up to 25 pounds.

Work Environment:

The typical noise level in the work environment is moderate.



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