Housekeeping Attendant

7 days ago


Brooklyn, New York, United States World Spa Full time

h3JobSummary/h3pTheHousekeepingAttendantisakeymemberofourteamatWorldSpa,responsibleforensuringacleanandwelcomingenvironmentforourguests.Thisroleinvolvesmaintainingthecleanlinessandorganizationofourfacilities,includingthelounge,lockerrooms,andotherguestareas./ppbKeyResponsibilities:/b/pulliMaintainasafeandcleanenvironmentthroughconsistentmonitoringofthelocker/facilityarea./liliGather,wash,dry,andfoldlinensasneeded./liliManageinventoryofcleaningsuppliesandlockerroomamenities./liliEmptyandremovetrashasneeded./liliKeepequipment,closets,anddispensariescleanandorganized./liliProvideexceptionalservicetoallclientsthroughcustomer-centricbehavior./liliSpotcleanlockerrooms,includingshower,sink,andlavatoryareasfrequentlythroughouteachday./liliIssuespalockers,robes,andslipperstoguestsandescortthemtotheirlockers./liliProvideorientationtours,explainingspaamenitiesofferedandansweringguests'questions./liliStocklockerroomsuppliesandamenitiesandmaintainaccuratesupplylistsandinventorysheets./liliEnsureadequatestockofsuppliesandequipment;informmanagementwhenstockislow./liliAddresslocksleftonoritemsleftinlockersoutsideoflockerpolicytoensureproperlockeravailability./liliReviewguestappointments/schedulesasneeded./liliAnswerthephonepromptlyandusetheguest'snamethroughoutthephoneconversation;operatethephonesystemaccuratelyandefficiently./liliActivelypromotethespa,treatments,services,sessions,andretail,aswellasprograms,promotions,and/ordiscountsavailable./liliMaintaineyecontactwhenaddressingexternalandinternalguests;developprofessionalandpersonalizedrelationshipswithregularguests./liliMaintaincompleteconfidentialityinallguestmattersinaccordancewithcompanypolicy./liliHandleguests'questionsandconcernsprofessionallyandcourteously./liliProvideaccurate,appropriate,andimmediateresponsestoallrequestsbyguests,ensuringcompleteguestsatisfaction./liliBeontimeforshiftsandmaintainaconsistent,regularattendancerecord./liliUtilizespacomputerswithskillandproficiency;documentguestinformationinelectronicrecordsasdirected./liliDevelopabilitytoworkwithoutconstantdirectsupervisionandremainatassignedpostforextendedperiodsoftime./liliMaintainapositiveattitudeandcontributetowardaqualityworkenvironment./liliRegularlyattend,participatein,andsupporttrainingandstaffmeetingsforthespa./liliAssistinallareasofspaoperationasrequestedbymanagement./liliCommunicatetomanagementanyandalloccurrencesinvolvingstafforguestsinthespathatrequireattention./li



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