Care Specialist

2 weeks ago

Brooklyn, New York, United States ICL Full time
About ICL

ICL is a leading provider of care services, dedicated to changing lives for over 35 years. Our philosophy of care is built on the belief that every individual has the potential to grow and lead a fulfilling life.

We stand by each person on their journey, providing support and guidance every step of the way. Our team is passionate about making a real and lasting impact on the lives of those we serve.

Job Summary

This is an entry-level direct care position assigned to community residences. Incumbents are assigned to shifts to ensure 24-hour, seven-day coverage.

As a Care Specialist, you will perform a wide range of tasks related to the care, nurturing, treatment, education, socialization, habilitation, recovery, safety, security, and support of adults diagnosed with mental illness and substance abuse disorder.

Your duties will include supporting, instructing, and assisting recipients of services to develop the skills needed to attain personal goals, live, be educated, work, and socialize successfully in the community.

You will also advocate for clients and support families or other caregivers in their efforts to assist these individuals.

Essential Job Functions
  1. Perform regular inspections inside the facility to ensure the safety of consumers and residents, accountability of property, cleanliness of consumer rooms and common areas, and the security of assigned vehicles.
  2. Immediately report serious incidents, allegations, incidents, or sensitive situations to supervisors.
  3. Explain services, recreational activities, and programs available to consumers and residents, instruct in daily living skills, socialization skill enhancement, and conflict resolution.
  4. Execute emergency plans as outlined in the policy and procedure manual under the direction of the assigned supervisor.
  5. Assist and instruct individuals in attending to personal hygiene, grooming, nutrition, and daily living.
  6. Review the staff communication log at the beginning of the work shift and make entries concerning security checks, crisis incidents, emergency situations, incident reports, or other essential elements of information.
  7. Observe the physical environment and perform housekeeping tasks as necessary to ensure a safe, clean, comfortable, and healing environment.
  8. Ensure that food provided or selected is appropriate for those on a special diet.
  9. Accompany consumers or residents on regularly scheduled or emergency visits to medical treatment facilities, social agencies, social activities, government offices, or other locations associated with the treatment or assistance of the consumer or resident.
  10. Comply with attendance rules and report to work as scheduled and/or required on a regular basis.
  11. Attend regular scheduled team and staff meetings and supervision.
  12. Comply with all required in-service training and staff development activities.
  13. May provide monitoring of medications and make appropriate medication administration form entries in accordance with the medication protocol.
  14. May assist consumers/residents who are on a monitored medication regime.
  15. Assist the clinical staff in accounting for residents/consumers and may assist in the filing of missing person reports.
  16. Observe individuals' behavior and specific responses to treatment and rehabilitation programs, support services, and medication, and report observations orally and/or in writing.
  17. May lead skills development or activity groups with individuals and families as appropriate.
  18. May assist and supervise individuals in meal preparation, laundry, and light housekeeping tasks.
  19. Other job-related duties may be assigned.
Essential Knowledge, Skills, and Abilities
  • Basic knowledge of mental illness and serious emotional disturbances and substance abuse disorders.
  • Basic knowledge of treatment, rehabilitation, and community support programs as they relate to consumers/residents, families, and staff.
  • Basic knowledge of routine clinical procedures and medications.
  • Basic knowledge of techniques for identifying and preventing potentially violent behavior, including crisis management techniques.
Desirable Knowledge, Skills, and Abilities
  • Ability to work with consumers/residents, families, and staff in a caring and respectful manner, and with due understanding of and consideration for cultural differences.
  • Serve as a role model to residents/consumers.
  • Ability to read and write at least at the secondary school level and to follow written and oral instructions.
  • Ability to complete written forms and reports in an accurate and timely manner, manually and by computer.
  • Ability to communicate effectively with staff, consumers/residents, families, and the public.
  • Ability to accompany or transport residents/consumers (Some assignments may require possession of a valid driver's license).
  • Ability to secure and maintain certification for Standard First Aid and CPR.
Qualifications and Experience

High school graduate or GED plus one year of related human services experience.

Specialized training or education in human services may be substituted for experience. NYS driver's license may be required of some assignments.

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