Front Desk Coordinator

1 day ago


Baton Rouge, Louisiana, United States Smile Doctors Full time
Role Summary

We are seeking a highly skilled Front Desk Coordinator II to join our team at Smile Doctors. This is a dynamic role that requires excellent communication and organizational skills. The ideal candidate will be able to provide top-notch customer service, manage front desk operations, and work collaboratively with our team members.

About the Role

This is a full-time position responsible for greeting patients, answering phone calls, and performing various administrative tasks. As a Front Desk Coordinator II, you will be the face of our practice, providing exceptional patient care and ensuring a seamless experience for our customers. Your strong problem-solving skills and attention to detail will enable you to handle multiple tasks efficiently and effectively.

Key Responsibilities

* Greet patients, determine the nature of their visit, and notify the appropriate team member(s)
* Perform various administrative duties, including checking-in patients, verifying insurance information, and making appointments
* Answer phone calls, take messages, and respond to patient inquiries in a timely manner
* Manage front desk operations, including maintaining patient records, handling cash transactions, and processing paperwork
* Collaborate with team members to achieve business objectives and maintain high levels of customer satisfaction

Requirements

* High School Diploma or equivalent required
* Six (6) months as a Smile Doctors Front Desk Coordinator I
* Bilingual a plus, but not required

Perks

In exchange for your hard work and dedication, we offer a competitive salary of $45,000 - $55,000 per year, medical, dental, vision, and life insurance, short-term and long-term disability coverage, a 401(k) plan, two weeks paid time off in your first year, paid holidays, and discounts on braces and clear aligners for you and your family members.

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