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Director of Technical Operations

2 months ago

Tampa, Florida, United States National Roofing Contractors Association Full time
Job Summary

We are seeking a highly experienced and skilled professional to lead our technical operations teams. As the Director of Technical Operations, you will be responsible for ensuring the proper controls, administrative procedures, and talent are in place to operate efficiently and support the growth of the Company.

Key Responsibilities
  • Provide day-to-day leadership and management for procurement, contracts, and estimating departments
  • Ensure effective communication with Senior Management, departments, and customers
  • Measure and evaluate the effectiveness of each area of oversight
  • Collaborate with CEO and COO to develop strategies for company growth
  • Provide timely and accurate reports to CEO and COO
  • Assess and improve systems, processes, and talent in areas of oversight
  • Review and adjust SOPs as needed
  • Establish assessment procedures for quality of work
  • Collaborate on escalated customer issues
  • Provide technical support for Sales and Estimating departments
  • Complete year-end evaluations for Direct Reports
Requirements
  • 15+ years commercial roofing experience managing projects
  • 10+ years of managerial experience coaching and mentoring staff
  • Bachelor's degree in management or related area
  • Strong analytical and problem-solving skills
  • Ability to review and understand project financials and estimates
  • Experience with estimating software such as Edge
  • Proficient in Microsoft Office products
  • OSHA 30 Certification
  • Preferred: One or more State Licensure Qualifier in states where NARS operates