Customer Service Representative

3 days ago


Eagle Point, Oregon, United States Rory Wold - State Farm Agent Full time

About Us

Rory Wold - State Farm Agent is a leading insurance and financial services provider dedicated to helping individuals and families manage risk and achieve their goals.

Job Summary

We are seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a key member of our sales team, you will be responsible for establishing and maintaining strong relationships with our customers, identifying their insurance and financial needs, and providing personalized solutions to meet those needs.

Responsibilities

  • Customer Relationship Building: Establish and maintain strong relationships with our customers, understanding their insurance and financial needs, and providing personalized solutions to meet those needs.
  • Insurance Sales: Identify opportunities to sell insurance products and services to our customers, and provide clear and concise explanations of the benefits and features of each product.
  • Needs Assessment: Conduct thorough needs assessments with customers to identify their insurance and financial needs, and provide recommendations for products and services that meet those needs.
  • Product Knowledge: Stay up-to-date on our insurance products and services, and be able to provide clear and concise explanations of the benefits and features of each product.
  • Communication: Develop and maintain strong communication skills, both written and verbal, to effectively communicate with customers and colleagues.

Requirements

  • High School Diploma or Equivalent
  • Excellent Communication and Interpersonal Skills
  • Ability to Work in a Team Environment
  • Basic Computer Skills
  • Ability to Learn and Adapt to New Situations

What We Offer

  • Competitive Salary and Commission Structure
  • Opportunities for Advancement and Professional Growth
  • State-of-the-Art Technology and Training
  • A Dynamic and Supportive Work Environment


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