Cloud Customer Advocate, Advanced Technical Support
1 week ago
Join Amazon's Global Support team as a Cloud Support Specialist and take on the challenge of providing exceptional customer experience to some of the world's most innovative companies. As a Cloud Support Specialist, you will be responsible for handling complex customer escalations, identifying root causes of customer issues, and providing valuable feedback to business and development teams.
This role requires strong technical expertise, excellent communication skills, and the ability to work independently in an ambiguous environment. You will have the opportunity to develop in-depth knowledge of internal reference pages, build strong relationships with internal and external stakeholders, and drive project management initiatives.
We offer a competitive salary range of $65,600-$143,900 per year, based on market location and job-related knowledge, skills, and experience. In addition to a full range of medical, financial, and other benefits, we also provide equity and sign-on payments as part of our total compensation package.
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Customer Cloud Advocate
1 week ago
Seattle, Washington, United States Amazon Full timeWe are seeking an experienced Customer Cloud Advocate to join our team at Amazon Web Services (AWS). As a Customer Cloud Advocate, you will be responsible for helping customers achieve their business outcomes through cloud transformation.The estimated salary for this position ranges from $118,200/year in our lowest geographic market up to $204,300/year.You...
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Technical Cloud Support Expert
3 weeks ago
Seattle, Washington, United States Amazon Full timeJob Description:As a Cloud Support Engineer at Amazon, you will be part of a global team providing technical support to customers and internal teams. This role requires experience in troubleshooting and debugging technical systems, with a focus on cloud computing and security concepts. You will collaborate with cross-functional teams to drive initiatives...
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Seattle, Washington, United States Amazon Full timeAbout the JobThe Cloud Customer Advocate role is a unique opportunity to join Amazon's Global Support team, where you will be responsible for handling complex customer escalations and ensuring exceptional customer experience. This position requires strong technical expertise, excellent communication skills, and the ability to work independently in an...
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Lead Developer Advocate for Cloud Platforms
2 weeks ago
Seattle, Washington, United States salesforce, inc. Full timeAbout the RoleWe are seeking an experienced and passionate Lead Developer Advocate to join our team at Salesforce. As a key member of our developer relations team, you will play a critical role in helping developers build customized solutions on our cloud platforms.Your primary focus will be on creating world-class content that inspires and enables...
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Cloud Developer Advocate
1 week ago
Seattle, Washington, United States Amazon Full timeAbout the OpportunityAmazon Web Services (AWS) is seeking a highly skilled Cloud Developer Advocate to lead the effort in driving the development and adoption of our Next Generation Developer Experience services. As a key member of our team, you will be responsible for providing expertise across the entire life cycle of an AWS customer initiative, from...
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Cloud Computing Support Specialist
1 week ago
Seattle, Washington, United States Amazon Full timeAbout the RoleThe AWS Customer Service team is seeking an experienced Cloud Computing Support Specialist to join their elite team of customer advocates. This role requires a strong technical background, with expertise in cloud computing and internet technology domains.As a key member of the executive escalations environment, you will work closely with...
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Technical Cloud Solutions Expert
3 weeks ago
Seattle, Washington, United States Amazon Full timeWe are seeking a Technical Cloud Solutions Expert to join our team. As a Technical Cloud Solutions Expert, you will be responsible for architecting, migrating, transforming, or modernizing customer requirements to the cloud. Your primary focus will be on helping our customers solve business challenges such as rapidly releasing products/services to the market...
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Advanced Observability Expert
3 weeks ago
Seattle, Washington, United States Dynatrace Full timeAbout Us">Dynatrace is a market leader and a 14x magic quadrant leader. We invest heavily in product development, with huge global investments in R&D. Our platform combines broad and deep observability and continuous runtime application security with advanced AIOps to provide answers and intelligent automation from data.We're trusted by over half of...
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Cloud Computing Consultant
3 weeks ago
Seattle, Washington, United States Top Secret Clearance Jobs Full timeAbout the JobAbout Top Secret Clearance Jobs, we're dedicated to helping those with exclusive security clearance find their next career opportunity and get interviews within 48 hours. We're committed to a diverse and inclusive workplace.Job Description:Amazon Web Services (AWS) is looking for experienced technologists who possess a unique balance of...
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Cloud Architecture Specialist
2 weeks ago
Seattle, Washington, United States Amazon Full timeJob Description: We are seeking a talented Cloud Architecture Specialist to join our team at Amazon. As a key member of our workforce planning team, you will be responsible for designing and developing scalable cloud-based solutions that meet the needs of our customers. Your expertise in software development, architecture, and leadership will drive...
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Strategic Cloud Solutions Professional
2 weeks ago
Seattle, Washington, United States Amazon Full timeAbout Amazon Web ServicesAmazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.We're continuously...
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Executive Customer Advocate
3 weeks ago
Seattle, Washington, United States Amazon Full timeAbout the RoleWe are looking for an Executive Customer Advocate to join our team at Amazon. This role involves providing high-level support to our customers, working closely with executive teams, and driving customer success.About the TeamYou will be part of our AWS Customer Service team, which provides support to a wide range of external customers, helping...
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Advanced Cloud Solutions Specialist
2 weeks ago
Seattle, Washington, United States Amazon Full timeWe're seeking a seasoned Advanced Cloud Solutions Specialist to join our team as a GenAI/ML Solutions Architect. In this role, you'll work closely with customers to design and implement solutions that leverage our AI/ML capabilities.The ideal candidate will have a strong understanding of the ecosystem of software vendors in the AI/ML space and be able to...
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Technical Support Specialist
2 weeks ago
Seattle, Washington, United States Interplay Full timeJob SummaryWe are seeking a highly motivated and detail-oriented Technical Support Specialist to join our team at Interplay, a service-driven IT management firm in Seattle. As a Technical Support Specialist, you will be responsible for providing exceptional customer service over the phone, email, remotely, and in-person. You will take ownership of Service...
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Cloud Computing Support Specialist
1 week ago
Seattle, Washington, United States Amazon Full timeJob SummaryWe are seeking an experienced Cloud Computing Support Specialist to join our team at Amazon. As a key member of our Global Support team, you will be responsible for providing world-class support to our customers, resolving highly complex issues, and working collaboratively with internal teams to ensure customer satisfaction.The ideal candidate...
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Technical Support Specialist
3 weeks ago
Seattle, Washington, United States National Computer Systems Full timeJob Title: Technical Support SpecialistWe are seeking an experienced Technical Support Specialist to join our team at National Computer Systems.This is a full-time position, and the salary range for this role is $75,000 - $100,000 per year, depending on experience.In this role, you will be responsible for providing technical support for Apple OS and Windows...
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AWS Technical Content Innovator
2 weeks ago
Seattle, Washington, United States Amazon Full timeAbout the RoleIn this position, you will partner with solutions architects, engineers, technical writers, and other thought leaders to bring together existing and new content and functionality to support customers' needs. You will work across AWS product and service teams, and with other key stakeholders, to identify requirements and key dependencies for...
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Senior Cloud Engineering Director
1 month ago
Seattle, Washington, United States ZipRecruiter Full timeAbout the RoleWe are seeking a highly experienced and skilled Senior Cloud Engineering Director to join our team at Canonical. As a leader in the field of cloud engineering, you will be responsible for overseeing the development and implementation of our cloud infrastructure, ensuring it is scalable, secure, and reliable.Key ResponsibilitiesLead a Team of...
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AI Product Manager for Genesys Cloud Services
1 month ago
Seattle, Washington, United States Genesys Cloud Services, Inc. Full timeGenesys Cloud Services, Inc. empowers organizations to deliver exceptional customer experiences by harnessing the power of artificial intelligence.As a leading provider of AI-powered Experience Orchestration platforms, we help businesses like yours accelerate growth, enhance customer loyalty, and drive operational improvements.The ideal candidate will...
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Cloud Support Specialist
2 weeks ago
Seattle, Washington, United States LevelTen Energy Full timeCloud Support Specialist OpportunityIn a fast-paced environment, we are seeking a skilled Cloud Support Specialist to join our team at LevelTen Energy. This role involves providing technical support for Engineering and Product initiatives in our Cloud infrastructure.We offer a competitive salary of $145,000 - $160,000 per year, based on experience and...