AI Product Manager for Genesys Cloud Services

6 days ago


Seattle, Washington, United States Genesys Cloud Services, Inc. Full time

Genesys Cloud Services, Inc. empowers organizations to deliver exceptional customer experiences by harnessing the power of artificial intelligence.

As a leading provider of AI-powered Experience Orchestration platforms, we help businesses like yours accelerate growth, enhance customer loyalty, and drive operational improvements.

The ideal candidate will possess a unique blend of technical expertise, business acumen, and communication skills to effectively bridge the gap between complex technology and practical business applications.

About This Role

We are seeking a highly skilled AI Product Manager to join our team at Genesys Cloud Services, Inc. This individual will be responsible for developing and executing strategies that drive product innovation, customer adoption, and revenue growth.

This role demands a deep understanding of AI technologies, including machine learning, natural language processing, and computer vision. The successful candidate will also possess strong analytical, problem-solving, and collaboration skills.

  • Leverage technical knowledge of AI offerings and underlying technologies to inform product development and strategy.
  • Work closely with cross-functional teams, including engineering, sales, and marketing, to ensure alignment and effective execution of product initiatives.
  • Develop and maintain relationships with key stakeholders, including customers, partners, and industry thought leaders.
  • Analyze market trends, competitor activity, and customer feedback to identify opportunities for product enhancement and expansion.
  • Prioritize and manage multiple projects simultaneously, ensuring timely delivery and high-quality results.

Requirements:

  • Bachelor's degree in Computer Science, Engineering, or related field.
  • 5+ years of experience in AI product management, software development, or a related field.
  • Proven track record of driving product innovation, customer adoption, and revenue growth.
  • Strong understanding of AI technologies, including machine learning, natural language processing, and computer vision.
  • Excellent communication, analytical, and problem-solving skills.

Salary Information:

The estimated salary range for this role is $130,600 - $242,600 per year, based on factors such as location, experience, and qualifications. Compensation may vary depending on individual circumstances.

Benefits:



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