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Guest Services Supervisor

2 months ago

Bay St Louis, United States Penn National Gaming Full time

Role Overview: The Guest Services Supervisor is responsible for ensuring compliance with all applicable gaming laws and regulations relevant to the operations of the Guest Safety Services Department.

Key Responsibilities:

  • Oversee the security booth operations and maintain accurate records through a shift activity log.
  • Protect the assets of the organization while ensuring a safe and welcoming environment for all guests.
  • Collaborate with team members to enhance guest satisfaction and safety protocols.

Qualifications: Candidates should possess a thorough understanding of gaming regulations and demonstrate strong leadership skills to effectively manage guest interactions and safety measures.