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Business Operations Manager
2 months ago
**Job Summary**
We are seeking an experienced Operational Manager to join our team at Bayside Solutions, a leading HRIS firm. As an Operational Manager, you will play a key role in supporting our business needs and HR strategy by managing HRIS capabilities.
**Key Responsibilities**
- Manage HRIS systems to ensure seamless integration and optimal performance.
- Provide exceptional end-user support and issue management to ensure a high level of customer satisfaction.
- Collaborate with vendors, IT, and HR leadership to identify and mitigate risks.
- Develop and implement quality control standards to ensure compliance and accuracy.
- Lead HRIS projects and support the technology roadmap to drive business growth.
- Provide leadership, coaching, and development to a team of analysts to enhance their skills and performance.
- Stay up-to-date on industry and technology trends to ensure our HRIS systems remain cutting-edge.
**Requirements**
- Bachelor's degree in a related field, such as Business Administration or Human Resources.
- Minimum of 3 years of experience in HRIS, with a proven track record of success.
- Experience in vendor management and contract negotiation.
- Proficiency in LMS and ATS systems, with a strong understanding of their capabilities and limitations.
- Excellent analytical and customer service skills, with the ability to communicate complex information in a clear and concise manner.
**Desired Skills**
Human Resources Information System, Learning Management System, Applicant Tracking System