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Front Office Coordinator for Pet Services

2 months ago

Houston, Texas, United States Houston Bark Park and Daycare Full time
Job Overview

We are seeking a **dynamic and friendly front office coordinator** to join our team at Houston Bark Park and Daycare. The ideal candidate will possess **exceptional customer service skills** and have a background in **dog handling**.

**Key Attributes**: Attention to detail, reliability, and the ability to multitask are essential for this role. Candidates should be **computer literate** and have general cleaning skills. This position requires a willingness to learn the kennel technician role and to engage in hands-on tasks.

This is a **fast-paced environment** where you will be on your feet for most of your shift, making it unsuitable for those who prefer a sedentary role. If you excel at managing multiple tasks simultaneously, this position may be a great fit for you.

**Key Responsibilities**:

  • Engaging with clients and their pets
  • Providing information and requirements to clients
  • Scheduling appointments and managing reservations
  • Checking pets in and out of daycare and boarding, as well as processing payments
  • Handling dogs of various breeds and sizes
  • Communicating health and behavior updates between clients and staff

**Preferred Qualifications**:

  • Must be at least 18 years old
  • Minimum of 1 year in a customer service role
  • Understanding of dog health and behavior
  • Strong attention to detail
  • Aptitude for following detailed instructions
  • Experience in a busy office environment
  • Comfortable with an active, on-your-feet work style
  • Proficient with computers and basic math
  • Physically capable of cleaning and managing large dogs
  • Reliable transportation
  • Excellent memory retention
  • Able to lift up to 50 pounds