Administrative Support Specialist

3 days ago


Pittsburgh, Pennsylvania, United States Housing Authority of the City of Pittsburgh Full time
Job Overview

The Housing Authority of the City of Pittsburgh (HACP) is seeking a highly skilled and detail-oriented Administrative Support Specialist to join its team. This role will provide administrative support to the Occupancy department, interviewing applicants for housing, preparing required application information, obtaining references, and performing income and rent calculations.

The ideal candidate will have a strong background in social services, excellent communication skills, and the ability to work independently with minimal supervision. A minimum of 3 years of professional experience in a related field is required, along with a high school diploma or equivalent.

The estimated salary for this position is $45,000 - $60,000 per year, depending on experience. If you are a motivated and organized individual who is passionate about providing exceptional service to our residents, please submit your application.

  • Interviews applicants referred for housing and/or investigation.
  • Assists applicants with preparing required information and inquiries regarding applications.
  • Prepares applicant files according to the LIPH/Housing Choice Voucher File Check List.
  • Enters applications into system; updates computer and hard copy records.
  • Orders criminal background checks and tenant checks; verifies income and employment information.
  • Obtains references from applicants and from other community resources to determine applicant's eligibility.
  • Computes rent based on applicant's income.
  • Determines applicant eligibility for housing; generates letters based on determination for housing.
  • Organizes the work according to existing procedure, with emphasis on specific detail and pertinence of information.
  • Represent Occupancy at HVC and LIPH Grievance hearings as needed.
  • Provides concierge services for relocation projects, to include assisting families with finding other housing options, connecting them to resources, contacting landlords for rental assistance, obtaining funds for security deposits and first months rent, assistance with getting utilities on, assist with providing or transporting residents to view other housing properties, providing transportation to leasing appointments, assist with transferring of schools, childcare and afterschool options etc.
  • Coordination of briefings for Relocation and HVC and Project based vouchers.
  • Prepares reports and databases.
  • Relieve Front Desk Assistant for breaks and during lunch hours and assist with applicants, as needed.
  • Operates various office equipment including printer, copier, and fax machine.
  • Performs other duties as assigned.


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