Inbound Support Agent
2 weeks ago
Location: Remote
Contract Duration: 5 Months
Key Responsibilities
- Respond to incoming calls from both internal and external clients while processing customer payments efficiently.
- Make informed credit release decisions in accordance with established protocols and direct customer disputes to appropriate field personnel for resolution.
- Facilitate payment arrangements for overdue accounts and escalate collection issues as needed.
- Support the team in achieving inbound service level targets.
- Conduct thorough investigations and analyses of credit information while adhering to established guidelines.
- Engage with customers regarding overdue payments and assist in the recovery of past due accounts, including support via online chat.
- For Outbound Collections: Assess credit limits and lead or participate in monthly conference calls with field staff, including Territory Managers and Order to Cash Champions.
- Achieve monthly performance goals set at the beginning of each quarter, focusing on reducing Days Sales Outstanding (DSO) and minimizing overdue account buckets.
- Manage a designated number of accounts daily and document all efforts made.
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Ankeny, Iowa, United States JobRialto Full timeJob OverviewAs a key member of our team at JobRialto, you will be responsible for managing inbound customer interactions and facilitating the collection of outstanding accounts. Your role is crucial in maintaining customer satisfaction while ensuring effective debt recovery.Key ResponsibilitiesInbound Customer Support: Handle incoming calls from both...
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Customer Support Specialist
2 weeks ago
Ankeny, Iowa, United States Ampcus Full timeCustomer Support Specialist & Collections AgentJOB OVERVIEWAs a Customer Support Specialist, you will handle incoming calls from both internal and external clients. Your responsibilities will include:Processing customer payments efficiently.Making informed credit release decisions in accordance with established protocols.Directing customer disputes to...
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Ankeny, Iowa, United States Compunnel Full timeKey Responsibilities:Handle incoming calls from both internal and external clientsProcess customer payments efficientlyMake informed credit release decisions in accordance with established protocolsDirect customer disputes to appropriate field personnel for resolutionFacilitate payment arrangements for overdue accountsEscalate complex customer disputes and...
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Customer Support Specialist
2 weeks ago
Ankeny, Iowa, United States Spectraforce Technologies Full timePosition: Inbound Customer Service Representative & Outbound CollectorLocation: RemoteContract Duration: 5 MonthsKey ResponsibilitiesHandle incoming calls from both internal and external clients while processing customer payments efficiently.Make informed credit release decisions in accordance with established protocols.Refer customer disputes to appropriate...
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Client Support Specialist
2 weeks ago
Ankeny, Iowa, United States Compunnel Inc. Full timeThe perfect candidate enjoys engaging with individuals and proactively addressing challenges. You will play a crucial role in transforming customers into enthusiastic advocates for our services. Key Responsibilities: Handle incoming calls from both internal and external clients, processing customer payments efficiently.Make informed credit release decisions...
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Client Support Specialist
2 weeks ago
Ankeny, Iowa, United States Compunnel Inc. Full timeThe perfect candidate is someone who enjoys engaging with individuals and proactively addressing challenges. You will play a key role in transforming customers into enthusiastic advocates for our services. Key Responsibilities:Handle incoming calls from both internal and external clients, ensuring efficient processing of customer payments.Make informed...
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Healthcare Customer Support Agent
2 weeks ago
Ankeny, Iowa, United States Premier Health Consultants Full timeJob TypeFull-time, Part-timePosition OverviewThe Client Relations Specialist plays a crucial role in delivering exceptional patient-centered services, ensuring that the unique needs and preferences of each patient are met consistently. This position serves as the initial point of contact for patients, whether in person or via phone, and is pivotal in shaping...
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Client Service Associate
2 weeks ago
Ankeny, Iowa, United States Spectraforce Technologies Full timeJob Title: Inbound Customer Service Representative & Outbound CollectorLocation: RemoteDuration: Contract PositionKey ResponsibilitiesHandle incoming calls from both internal and external clients, ensuring prompt and efficient service. Process customer payments accurately and in a timely manner. Make informed credit release decisions in accordance with...
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Kitchen Support Associate
2 weeks ago
Ankeny, Iowa, United States Hy-Vee Full timeJob Overview:Company: Hy-VeeAbout Us: At Hy-Vee, we prioritize our employees as they are essential to our achievements. We strive to create a welcoming and positive atmosphere for both our staff and customers, consistently aiming to provide outstanding service with a friendly demeanor.Position Title: Dishroom ClerkDepartment: Market GrilleFLSA Status:...
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Executive Director
2 hours ago
Ankeny, Iowa, United States Qualified Professional & Technical Full timeJob SummaryWe are seeking a highly experienced and skilled Executive Director to lead our Ankeny, Iowa facility. The successful candidate will be responsible for overseeing the entire Value Stream, including Profit and Loss (P&L) for the plant operations, while supporting the Corporate Vision, Mission, and Strategy.Key ResponsibilitiesOperational Leadership:...
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Executive Operations Manager
1 week ago
Ankeny, Iowa, United States Revere Plastics Systems, LLC Full timeJob DescriptionWe are seeking a highly skilled and experienced Executive Operations Manager to join our team at Revere Plastics Systems, LLC. As a key member of our leadership team, you will be responsible for overseeing the day-to-day operations of our Ankeny, Iowa facility and driving business growth through strategic planning and execution.Key...
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Certified Real Estate Professional
2 weeks ago
Ankeny, Iowa, United States Midwestern Realty Full timeJob OverviewPosition SummaryThis is a full-time hybrid opportunity for a Real Estate Professional. The Real Estate Professional will play a crucial role in delivering outstanding client service, collaborating with customers, presenting properties to prospective buyers, negotiating contracts, and expanding their professional network to enhance business...
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Virtual Sales Agent
3 weeks ago
Ankeny, United States Winterfell and Company Full timeJob DescriptionJob DescriptionEager to Start Your Sales Journey? Join our innovative team as a Virtual Sales Agent on a 1099 contract basis. This role is perfect for passionate individuals, whether you're an experienced professional or new to sales. Enjoy the freedom of remote work while making a meaningful impact. With our support, you can maximize your...
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Virtual Sales Agent
1 week ago
Ankeny, United States Winterfell and Company Full timeJob DescriptionJob DescriptionEager to Start Your Sales Journey? Join our innovative team as a Virtual Sales Agent on a 1099 contract basis. This role is perfect for passionate individuals, whether you're an experienced professional or new to sales. Enjoy the freedom of remote work while making a meaningful impact. With our support, you can maximize your...
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Telesales Specialist
2 weeks ago
Ankeny, United States Stratford Davis Staffing LLC Full timeJob DescriptionJob DescriptionExplore a Transformative Sales Career with Our Top-Ranked Team!Recognized as a leader in company culture by Entrepreneur Magazine and highly rated on Glassdoor and Indeed, we've also been featured in Forbes and named to the Inc. 5000 list for six consecutive years.Why Join Us?Flexible Scheduling: Enjoy a condensed 3-4 day...
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Real Estate Showing Assistant
4 months ago
Ankeny, United States The Iowa Real Estate Team brokered by Epique Realty Full timeJob DescriptionJob Description Description:Are you a licensed real estate agent who loves working with home buyers? Do you love to meet new people and do something different every day? Are you a hard worker and need more leads to make the kind of money you want to make? Then you would LOVE working on this team! We are a group of real estate agents in which...
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General Manager
3 months ago
Ankeny, United States REVERE PLASTICS SYSTEMS Full timeJob DescriptionJob DescriptionDescription:We are seeking a General Manager for our Ankeny, Iowa facility to help us continue to support our customers and grow our business. The successful candidate will be responsible for the entire Value Stream, including Profit and Loss, for the assigned plant operations while supporting the Corporate Vision, Mission and...
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General Manager
3 days ago
Ankeny, United States Qualified Professional & Technical Full timeGENERAL MANAGER (PLASTIC MOLDING)Our client is seeking a General Manager for their Ankeny, Iowa facility to aid in its continued support of customers and business growth. The successful candidate will be responsible for the entire Value Stream, including P&L for the plant operations while supporting the Corporate Vision, Mission and Strategy. This individual...
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General Manager
4 days ago
Ankeny, United States Qualified Professional & Technical Full timeGENERAL MANAGER (PLASTIC MOLDING)Our client is seeking a General Manager for their Ankeny, Iowa facility to aid in its continued support of customers and business growth. The successful candidate will be responsible for the entire Value Stream, including P&L for the plant operations while supporting the Corporate Vision, Mission and Strategy. This individual...
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Sales & Customer Service Associate
3 months ago
Ankeny, United States Massage Envy Full timeOverview: Where Better Careers Begin! Massage Envy Ankney, 110 North Ankney Blvd. Do you have a passion for helping others? At the Massage Envy Ankeny franchise, we support and inspire you to be your best while we work together to help clients feel their best. As a team, we're committed to delivering an excellent experience and growing our member base to...
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Telesales Consultant
3 weeks ago
Ankeny, United States Stratford Davis Staffing LLC Full timeJob DescriptionJob DescriptionJoin Our Dynamic Team and Propel Your Career to New Heights! Are you ready to seize an extraordinary opportunity with our rapidly expanding company? We're experiencing exponential growth, with a constant influx of client inquiries pouring in daily. Recognized as one of Inc. 5000's fastest-growing companies for...
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Telesales Consultant
2 weeks ago
Ankeny, United States Stratford Davis Staffing LLC Full timeJob DescriptionJob DescriptionJoin Our Dynamic Team and Propel Your Career to New Heights! Are you ready to seize an extraordinary opportunity with our rapidly expanding company? We're experiencing exponential growth, with a constant influx of client inquiries pouring in daily. Recognized as one of Inc. 5000's fastest-growing companies for...
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Civil Engineer
3 months ago
Ankeny, United States Snyder & Associates Full timeOverview: Life At Snyder Over 40 years since its inception, Snyder & Associates has grown to become the largest civil engineering and planning firm in central Iowa. With thirteen office locations in five states, the communities we serve are the same places we proudly call home. For us, its about more than just the project at hand. Its about improving...
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Dietary Aide
1 month ago
Ankeny, United States Independence Village Full timeJob DescriptionJob DescriptionDietary AideIndependence Village of AnkenyPosition Summary:The Dietary Aide performs a variety of food service functions in maintaining clean and sanitary conditions of food service areas, facilities, and equipment. Assists in food preparation and plate food according to dietary guidelines for regular and special diets. You will...