Nighttime Hotel Receptionist

4 days ago

MagstattleBas, Grand Est, United States Holiday Inn Downtown Omaha - Downtown Airport Full time
Job Overview: We are seeking a skilled and detail-oriented Nighttime Hotel Receptionist to join our team at Holiday Inn Express & Suites Omaha Downtown - Airport. The successful candidate will be responsible for managing the front desk during overnight shifts, handling guest check-ins and check-outs, and completing daily financial and operational tasks.

Estimated Salary: $48,000 per year

Responsibilities:
  1. Manage the front desk during overnight shifts, ensuring a seamless check-in and check-out process for guests.
  2. Respond to phone calls and online inquiries in a professional and timely manner.
  3. Handle guest requests, such as booking tours or making restaurant reservations.
  4. Assist with daily financial and operational tasks, including reconciling the guest ledger and completing shift reports.
  5. Monitor and maintain inventory of supplies and equipment.
  6. Perform light cleaning duties, such as wiping down counters and restocking supplies.

Requirements:
  • Previous experience as a night auditor or in a customer service role is preferred.
  • Strong communication and interpersonal skills.
  • Ability to multitask and handle a high-volume workload.
  • Proficiency with computer systems and software, such as Microsoft Office and reservation management systems.

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