Legal Intake Specialist

3 days ago


Nashville, Tennessee, United States Legal Intake Professionals Full time
Job Overview

We are seeking a highly skilled and compassionate Legal Intake Specialist to join our team at Legal Intake Professionals. As a Legal Intake Specialist, you will act as a liaison between our clients and their customers, providing exceptional customer service and ensuring a smooth intake process.

Key Responsibilities
  • Receive incoming client calls and respond to inquiries in a professional and courteous manner
  • Follow detailed scripts and intake forms to gather necessary information from clients
  • Provide accurate and timely information to clients regarding their cases
  • Maintain a high level of customer satisfaction by resolving issues and addressing concerns in a timely and professional manner
  • Work collaboratively with other team members to ensure seamless communication and a positive client experience
Requirements
  • High school diploma or equivalent required
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Basic computer skills and proficiency in Microsoft Office
  • Availability to work a flexible schedule, including evenings and weekends
Benefits
  • Competitive hourly rate
  • Opportunity for professional growth and development
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance


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