Customer Service Representative
1 month ago
Job Summary
We are seeking a highly motivated and customer-focused Customer Service Associate to join our team at Myrepublicbank. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences, providing personalized support, and promoting our banking products and services.
Key Responsibilities
- Deliver fantastic customer service, ensuring that every interaction is positive and memorable.
- Conduct routine bank teller transactions, including deposits, withdrawals, and account inquiries.
- Assist customers with a variety of account opening needs, including new account applications and account maintenance.
- Direct customers to the right Consumer Lending products, providing personalized recommendations and solutions.
- Become a banking product expert, advising customers on how to enhance their financial lives.
- Learn and perform other operational duties within the store, including cash handling and customer service tasks.
Requirements
- High School diploma or equivalent required.
- Prior customer service or cash handling experience is helpful but not required.
- Strong communication and interpersonal skills, with the ability to work effectively with customers and colleagues.
- Aptitude for numbers and basic computer skills.
- Ability to prioritize tasks, stay organized, and maintain confidentiality.
What We Offer
- Competitive pay and benefits package.
- Flexible scheduling and opportunities for career growth.
- $5,000 tuition reimbursement and professional development opportunities.
Equal Opportunity Employer
Myrepublicbank is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment that values diversity and promotes equal opportunities for all employees and applicants.
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