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Customer Service Representative

2 months ago

Somers Point, New Jersey, United States Myrepublicbank Full time

Job Title: Customer Service Associate 1

Job Summary:

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Associate 1. As a key member of our customer service team, you will be responsible for delivering exceptional customer service, conducting routine bank teller transactions, and becoming a banking product expert who advises customers on how to enhance their financial lives.

Key Responsibilities:

  • Deliver fantastic customer service and resolve customer complaints in a timely and professional manner.
  • Conduct routine bank teller transactions, including cash handling and deposit processing.
  • Become a banking product expert and advise customers on how to enhance their financial lives.
  • Learn and perform other operational duties within the store, including learning the importance of regulatory compliance through easy, online learning.

Requirements:

  • High School diploma or equivalent required.
  • Prior customer service or cash handling experience is helpful but not required.
  • Strong communication and interpersonal skills, with the ability to work effectively with customers and colleagues.
  • Aptitude for numbers and basic computer skills.
  • Ability to prioritize tasks, stay organized, and maintain confidential customer and bank information in a responsible and secure manner.

What We Offer:

  • Competitive pay and flexible scheduling.
  • Great career path and opportunities for advancement.
  • Great benefits package, including $5,000 tuition reimbursement.

Equal Opportunity Employer: Republic Bank is an equal opportunity employer and welcomes applications from diverse candidates.