Customer Service Representative

5 days ago


West Point, New York, United States Army & Air Force Exchange Service Full time
Customer Service Associate

At Army & Air Force Exchange Service, we're committed to delivering exceptional customer experiences. As a Customer Service Associate, you'll play a vital role in driving customer satisfaction through proactive and customer-focused behaviors and actions.

Key Responsibilities:
  • Evaluate customers' needs by listening actively and providing solutions to maximize customer satisfaction
  • Make recommendations to enhance the customer experience and promote customer loyalty
  • Collaborate with colleagues to ensure seamless customer interactions and resolve issues efficiently
What We Offer:
  • A dynamic and supportive work environment
  • Ongoing training and development opportunities to enhance your skills and knowledge
  • A competitive compensation and benefits package

Join our team of dedicated professionals who are passionate about delivering exceptional customer experiences. If you're a customer-focused individual with excellent communication skills, we encourage you to apply for this exciting opportunity.



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