Customer Service Representative

2 weeks ago


Point Pleasant Beach, New Jersey, United States Jennifer Ortiz - State Farm Agent Full time
Customer Relations Representative

As a Customer Relations Representative with Jennifer Ortiz - State Farm Agent, you will play a vital role in generating exceptional client experiences that drive the growth of our successful insurance agency.

Your attention to detail, customer service skills, and desire to help people make you an ideal fit for this role. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are a customer-focused and empathetic team member who is passionate about delivering exceptional service.

Responsibilities:
  • Establish and maintain strong customer relationships through regular follow-ups and communication.
  • Provide prompt, accurate, and friendly customer service, addressing inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Use a customer-focused, needs-based review process to educate customers about insurance options and promote the development of our business.
  • Utilize excellent communication skills to efficiently meet the needs of customers while promoting the growth of our agency.
Qualifications:
  • Spanish speaking preferred
  • Dedicated to customer service
  • Able to effectively relate to customers, answer their questions, and anticipate their needs
  • Excellent communication skills to assist customers and coordinate with other agency team members
  • Proactive in problem-solving
Benefits:
  • Hourly pay plus commission/bonus
  • Growth potential/Opportunity for advancement within my office
  • Paid time off (vacation and personal/sick days)
  • Valuable career-building experience
  • Licensing and training
  • Flexible work from home options available

We are an established, growth-oriented agency with a team of highly motivated individuals. We attribute our success to having a fun, energetic environment that is an enjoyable place to work. Our team works hard to reach our goals together as a team and have fun while we are doing it. We want to work alongside those who are equally committed to excellence and personal achievement.

Our team is comprised of results-oriented individuals that are serious about their development. If you want to work in an environment that is fun, challenging, and rewarding, then Jennifer Ortiz - State Farm Agent may be the right fit for you.

About Our Agency

We help people manage the risks of everyday life, recover from the unexpected, and realize their dreams. We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, and Renters Insurance.

Our office is located in Manasquan, NJ.

Apply now and let us put you on the path to success



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