Customer Service Representative

9 hours ago


Point Pleasant Beach, New Jersey, United States Jennifer Ortiz - State Farm Agent Full time
Job OverviewAs a Customer Relations Representative with Jennifer Ortiz - State Farm Agent, you will play a vital role in delivering exceptional client experiences that drive the growth of our successful insurance agency. Your attention to detail, customer service skills, and passion for helping others make you an ideal fit. You will have the opportunity to enhance your career while resolving customer inquiries, collaborating with other agency team members, and anticipating the needs of our community members.

We are seeking a dedicated and customer-focused individual who is committed to providing prompt, accurate, and friendly service. Your ability to establish strong relationships with customers, educate them about insurance options, and communicate effectively will be essential in meeting the needs of our clients while promoting the development of our business.

Key Responsibilities:
  • Establish and maintain customer relationships through regular follow-ups and communication.
  • Provide exceptional customer service, responding to inquiries and resolving issues in a timely and professional manner.
  • Use a customer-centric approach to educate customers about insurance options and promote the development of our business.
  • Collaborate with other agency team members to ensure seamless communication and coordination.
Requirements:
  • Spanish speaking preferred.
  • Dedicated to providing exceptional customer service.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
Benefits:
  • Hourly pay plus commission/bonus.
  • Growth potential and opportunities for advancement within the agency.
  • Paid time off and valuable career-building experience.
  • Licensing and training opportunities.

Flexible work-from-home options available.



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