Front Desk Representative
15 hours ago
We are seeking a skilled and enthusiastic Front Desk Agent to join our team at JW Marriott Dallas Arts District. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional customer service, ensuring a smooth and memorable experience for all guests.
Key Responsibilities- Process guest arrivals and departures, including check-in and check-out procedures
- Respond to guest inquiries and resolve any issues in a timely and professional manner
- Provide information and recommendations on local attractions, dining, and entertainment options
- Manage guest requests and preferences, including room assignments and special requests
- Maintain accurate records and reports, including guest information and hotel operations
- High school diploma or equivalent required
- No prior work experience necessary
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and multitask
- Basic computer skills and knowledge of hotel operations software
Marriott International is a global hospitality company with over 7,000 properties in more than 131 countries. We are committed to providing exceptional customer service and creating memorable experiences for our guests. As a Front Desk Agent with Marriott International, you will have the opportunity to work with a diverse team of professionals and develop your skills and knowledge in the hospitality industry.
We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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