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Sales Representative

2 months ago

Santa Barbara, California, United States Urban Outfitters Full time
About the Role

As a Sales Associate at Urban Outfitters, you will play a key role in driving sales and providing an exceptional customer experience. You will be responsible for creating a genuine and personalized experience for each customer, while also contributing to the store's visual and operational standards.

Key Responsibilities
  • Brand Experience:
    • Represent the Urban Outfitters brand in a way that reflects the company's values and mission.
    • Initiate conversations with customers, share advice and product knowledge to create a personalized shopping experience.
    • Utilize technology to stay informed about company priorities and promotions, and deliver a seamless shopping experience across all channels.
  • Teamwork and Communication:
    • Contribute to a positive and respectful store environment by being helpful and supportive to colleagues.
    • Collaborate with peers and leadership to share ideas and support the needs of the team.
    • Be flexible and open to learning and adapting to new ways of doing things.
  • Visual and Business Operations:
    • Maintain Urban Outfitters visual and operational standards, while keeping the focus on the customer.
    • Support the shipment process to gain awareness of products and contribute to omni-order fulfillment processes.
    • Adhere to store safety standards, inventory accuracy, and company policies to support store profitability.
Requirements
  • Possess a passion for the Urban Outfitters brand.
  • Have experience in customer service.
  • Be a team player with excellent communication skills.
  • Be able to work flexible hours, including nights, weekends, and holidays.
Perks and Benefits

Urban Outfitters offers comprehensive perks and benefits to employees, including medical, dental, vision, PTO, generous employee discounts, retirement savings, and more. For more information, visit our website.

Pay Range

The pay range for this role is $16.00 per hour.