Maintenance Operations Specialist

2 weeks ago

East Peoria, Illinois, United States Advanced Technology Services Full time
Company Overview:

Founded in 1985, Advanced Technology Services (ATS) operates across the United States, Mexico, and the United Kingdom, specializing in Industrial Maintenance to enhance factory performance.

Key Responsibilities:

  • Oversee program management and serve as the primary liaison between the client and ATS for all Tier II suppliers involved in the contract.
  • Collaborate closely with site maintenance and inventory management to ensure uninterrupted availability of repairable components.
  • Manage and process all repairable items within the scope of this agreement across all vendors.
  • Expedite orders and maintain follow-up with various suppliers.
  • Identify warranty savings for supplier parts that have failed under warranty conditions.
  • Assist in identifying, resolving, and implementing Root Cause Analysis (RCA) activities for the client.
  • Label all parts with unique ATS barcode identifiers.
  • Track all components within the repair process.
  • Maintain historical data to enhance failure analysis, identify opportunities for improved part performance, and connect failures to customer assets to minimize machine downtime.
  • Manage the collection and distribution of repairable inventory and components as necessary.
  • Provide analytical data to support stock-level decisions, ensuring sufficient inventory while minimizing excess stock.
  • Identify, track, and report on performance metrics aimed at driving activities that enhance overall program efficiency and cost savings for ATS and, in some cases, for clients.
  • Explore additional opportunities within the client’s facility to boost ATS sales.

Required Knowledge, Skills, and Abilities:

  • Associate's Degree with 5 to 7 years of relevant experience.
  • Previous experience in a manufacturing environment.
  • Strong customer service and intermediate sales capabilities.
  • Ability to recognize part numbers and differentiate among various types of components at a basic level.
  • Proficient in computer applications and inventory/maintenance software.
  • Documented experience with process improvement methodologies such as Six Sigma, Lean, KANBAN, or JIT.
  • General understanding of ATS products and service offerings.

Competencies Required:

  • Customer service and interaction skills.
  • Vendor management and negotiation abilities.
  • Capability to establish minimum/maximum inventory levels and make sound financial decisions.
  • Presentation skills for small group settings.
  • Ability to maintain composure and professionalism in high-pressure situations.

Physical Demands and Working Conditions:

While performing the duties of this position, the employee is frequently required to sit, reach with hands and arms, and communicate verbally or audibly. The employee may occasionally need to stand, walk, climb, balance, stoop, kneel, crouch, or crawl, and may need to sit for extended periods. Occasionally, the employee may lift and/or move items exceeding 50 pounds. Regular close vision is required. Work is primarily conducted in a factory setting, which is typically loud. The employee may be exposed to hazardous materials and/or slippery surfaces.

ATS is dedicated to providing equal employment opportunities in all aspects of employment to all applicants and employees, regardless of age, color, race, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, disability, veteran status, genetic information, or any other legally protected status.

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